Revolutionize your Customer Experience through interactive-video & AI.

Social Media + Videos + Bots = 🤑

Nirby combines the best of social media, video & AI, and an easy to use editor, to create powerful interactive video-experiences that encourage the sale rather than forcing it.

Results that
speak for themselves.

+ 3X

Conversion

- 40%

Call Center Calls

6 → 8

NPS Improved

+ 50%

Engagement

Amazing companies, doing even more
amazing experiences for their customers.

Marcelle Naudon

Customer Experience, Entel

“Nirby's interactive videos have generated a high-value impact on our company. Since we started using it, we have seen a 40% reduction in calls to our call center and a sustained growth in our customer experience KPIs. Nirby has proved to be an invaluable tool in our mission to offer the best possible service to our customers.”

Carlos Ramos

CEO, Vive Sano Prime

“Interactive video has truly made an impact within our company. In a short period of time, we've seen our NPS go up 30%. Nirby has consistently demonstrated to be an invaluable and effective tool, and it has greatly improved our Customer Experience.”

A message From Our Founder

Javier Luz – CEO, Nirby

How many referrals do you think you lose, on average, whenever your Customer Experience is perceived as poor?
15 – for each one of them.

In fact, whenever you deliver a bad service, each customer costs you, and your company, up 33% more.

On the other hand, a happy customer could give you up to 140% more revenue in the long run (LTV). Human connection does make the difference.

The biggest challenge for companies today has to do with putting the customer at the center of their strategy. Providing superior experiences that generate a strong connection with clients. This eventually transforms into loyalty, which generates value in the long term.

How could we improve human connection online?

That's why we built Nir.by. We give you the technology that can help you improve the way you communicate with your customers, by changing their reaction from a simple “Meh...” to a definitive “Wow!”.

If it's good for you, it's good for us.
Try it! We're certain we can generate value for you and your customers.